Softgrid Service Impact
What is the impact of my SoftGrid application on my service desk? How do my helpdesk scripts need to change? Which areas of the service do I need to scale-up or scale-down? Do I need to educate my users?
Commonly, the effect of an application transformation programme ignores the service aspects which will then adversely affect the user experience. By proactively engaging with the service teams, Camwood provides ITIL accredited and experienced consultants to assist our clients smooth the bumps of service transition and service acceptance.
